Delivery company management: operations room and driver app in one system
Running a delivery company on WhatsApp and spreadsheets creates chaos in orders, cash collection and accounting. We build an operations dashboard showing every order in real time, a driver app to pick up, deliver and collect, and clear accounts for merchants and drivers.
Delivery-company problems we solve
- Orders get lost or delayed with no visibility
- Hard to reconcile collected cash with drivers and merchants
- Merchants keep calling to ask where their orders are
- No clear numbers on each driver's performance
What you get
Operations dashboard
Every order, its status and driver assignment on one screen.
Driver app
Pickup, delivery, proof of delivery and cash collection from the phone.
Merchant portal
Merchants add orders, track them and view their balance themselves.
Accounting and settlements
Automatic settlement of merchant payouts and driver cash.
Tracking and notifications
Status notifications for customers and merchants.
Daily reports
Driver and zone performance, delivery and return rates.
How we work
- 01
Operations analysis
We map your order cycle from merchant to customer.
- 02
Build system and app
Operations dashboard, driver app and merchant portal.
- 03
Pilot run
A pilot on part of your orders and fixes from feedback.
- 04
Full rollout
Team and driver training with ongoing support.
A great fit for
Technology
Projects we delivered in this area
Frequently asked questions
Is there an Android driver app?
Yes. The driver app is available on Android and iOS.
Can merchants add their own orders?
Yes. Through the merchant portal they add and track orders and see their balance.
Do you have a system running in production?
Yes. We built Hawl Alalam, a live delivery operations system with a driver app published on Google Play.
Can it be customized to our workflow?
Yes. The system is built around your workflow, not the other way around.
Start with a free consultation
Tell us about your business and we will tell you honestly what fits, what it costs and how long it takes.